In other blogs I've talked about different types and colors of employees and employers. Now I'm going to explain how to know who your "enemy" is that you may be working with or for.
Since I blogged about the controlling type of boss or worker, now I want you to know that the extreme of this person is sometimes known as a narcissist. Just like a choleric or red type of person, a narcissistic boss or employee is usually found in some sort of leadership role in the company. They often operate in passive-agressive ways at work, and can be very difficult to deal with.
The narcissistic boss is very demanding, intolerant of any mistakes or mishaps, and has a very cocky attitude of "my way or the highway." He tends to be a man or woman with a lot of charisma, which draws people to him or her. They are arrogant and demanding, and expect all workers to treat them as though they are a king or queen. They are driven and will walk over anyone in their way. If you work for a boss such as this, confronting him or her will only result in them lying and shifting blame onto you, to make you look like you are a trouble-maker at work. The Narcissist will not respect your boundaries and will expect you to "jump through hoops" on command, accomplishing tasks that are nearly impossible in a short amount of time. They have a very hard time accepting criticism and will erupt in rage if they are "exposed" in any way, shape or form. This boss will often turn co-workers against each other and will target a specific employee for torment, usually until he or she quits the job. In front of other managers, this type of boss will often act innocent and charming. Turnover rate is very high in companies run by narcissists
The only way to deal with a narcissistic work situation, is to document everything that is going on and take it to Human Resources and the head of your business. Send complaint letters to managers and HR. This will invoke an investigation of the boss's habits. As I said, direct one-on-one confrontation of your narcissistic boss will result in nothing but you losing your job or being harassed by him from that point on.
These same traits of narcissism can be seen in employees. The reporting of their similar behaviors needs to be reported to HR, who should then insist that they see a bonifide counselor, often provided by the company. Since these people are manipulative and bullying of other employees, they can be confronted by the manager and informed about how their behavior is affecting production on the job. Most of the time, depending on the level of narcissism, this will not work to stop the behavior. This is when HR will need to step in, gently, and establish boundaries and consequences for this person right from the first offense onward. HR will need to keep a careful monitor on the behaviors and results after the boundaries are enforced, and if the behaviors continue and the person refuses help, termination of employment will be the only alternative. The narcissistic employee needs the clear message that his or her behaviors will NOT be allowed in the workplace.
If you know your "enemy" and how to handle him or her, whether it is your boss or another employee, it will really help you maintain the atmosphere of teamwork in your business.
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